This Policy describes the types of information we may collect from you or that you may provide when you visit any DxO websites (“DxO Websites”), including but not limited to, or use any DxO products or applications, and our practices for collecting, using, maintaining, protecting and disclosing that information. Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use DxO Websites. By accessing or using our products or DxO Websites, you agree to this Policy.
This Policy may change from time to time. We therefore ask you to consult it on a regular basis. The last line of this Policy below indicates when the Policy was last updated. In the event of any amendment, an appropriate notice will be posted on https://www.dxo.com/company/privacy-and-cookies-policy/. The Policy changes will apply to the information collected from the date of posting of the revised policy to DxO Websites as well as to existing information held by DxO.
This Policy applies to information we collect:
It does not apply to information collected by any third party, including through any application or content (including advertising) that may link to or be accessible from or on DxO Websites and for which DxO is not responsible.
The information we collect on or through DxO Websites may include:
We may use your personal information to:
A cookie is a small file of letters and numbers stored on your browser, the hard drive of your computer, tablet or phone. Cookies contain information that can help identify your device when you visit DxO Websites.
We use the following cookies:
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of DxO Websites. For this reason, we do not recommend turning cookies off when using DxO Websites.
All other cookies will be managed by us in accordance with the scope of each cookie’s purpose and shall be manually removed by us if and when appropriate.
You can at any time by using the settings in your browser delete some or all cookies without any reference to us.
We may disclose information about you to any of our employees, officers, agents, vendors, resellers, suppliers or other industry partners (“Partners”) to enable them to provide you with DxO products or services. Your information will only be provided to Partners if they agree to use such information solely for the purposes of providing services and products to you and under the instruction of DxO and, with respect to that information, to act in a manner consistent with the relevant principles articulated in this Policy. However, DxO bears no responsibility for any use of such information by the Partners.
In addition, we may disclose information about you:
Except as provided in this Policy, we will not provide your information to third parties.
DxO only keep your personal information on file for as long as we need it to provide you with service and product and to meet legal requirements. When we no longer need the information, it is destroyed.
Information collected by us as set forth above does not include your company’s data entered in the course of operating our products (“Product Data”). We will not access your Product Data except in the following limited circumstances: (1) to provide you with technical support, solely at your request and with your permission; (2) on a limited-access basis to install updates, produce regular backups, or restore data from backups at your request. We will not provide your Product Data to any third party or permit any third party to access your Product Data, except by your permission or to comply with valid legal requirements.
Occasionally, DxO may send you communications to provide you with information or promotions relating to products and services that may be of interest to you, including notification of important product issues and updates. You may opt out of receiving these communications as indicated below. Additionally, we may still send you relationship or transactional messages in order to notify you of important product issues and updates, such as for the renewal of existing subscription services, to resolve specific questions or requests made by you via phone, fax, email, or the Web and in response to any activity completed on any of DxO Websites, including but not limited to, registration, ordering, downloads, and requests for information. Each email we send will contain instructions on how to unsubscribe in the event that you do not wish to receive future promotional emails from DxO. Please allow 10 business days to be removed from the promotional email list.
DxO is compliant with the French data protection law (ACT N°78-17 Amended by the act of 6 august 2004 relating to the protection of individuals with regard to the processing of personal data).
Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this Policy.
All data collected in the European Economic Areas (EEA) may be transferred and processed on servers located in the United States. Information about you is protected using industry standard security measures. Your submission of information to us constitutes your consent to this transfer.
You expressly agree to such transfers of personal information.
DxO will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your information.
DxO will store all the personal information you provide on our secure systems.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
DxO does not intentionally collect information from anyone under the age of 13. If DxO learns that we have collected the information of a child under 13 without first receiving verifiable parental consent we will take steps to delete the information as soon as possible.
You may instruct us to provide you with any information we hold about you.
Business and/or user information can be updated, corrected or deleted at any time by contacting customer service at https://support.dxo.com and if DxO is not required to retain it by law. We may decline to process requests that are frivolous/ vexatious or jeopardize the privacy of others.
If you have any questions about this Policy, the use of the cookies or our treatment of your personal data, please write to us by contacting our customer service at https://support.dxo.com or by using DxO Websites contact form.
Policy Effective Date:
The current Policy is effective 02/2015.